TCPA Notice

This notice explains how House Fix Team (“House Fix Team,” “we,” “us,” or “our”) contacts you by phone and text message. It also explains the consent you give when you submit a request on housefixteam.com, and how you can withdraw that consent. It is part of our Terms of Use.

1. Your consent

When you check the consent box and submit your request, you agree that House Fix Team and the service professional matched to your project may contact you at the phone number you provided about your request. This includes:

• Phone calls from our customer service team; and
• Text messages (SMS) about your request, such as confirmations, scheduling, and follow-ups. These messages may be sent using automated technology.

You agree that we may contact you even if your number is listed on a federal, state, or internal do-not-call list.

2. Consent is not required to buy

You do not have to give this consent to buy any product or service. If you prefer not to give it, you can reach us directly by email at [email protected] or by phone at 1-xxx-xxx-xxxx.

3. Text message details

• Message frequency varies with your request.
• Message and data rates may apply.
• Reply STOP to stop receiving text messages. We will send one message confirming that you have opted out.
• Reply HELP for help, or contact us at [email protected] or 1-xxx-xxx-xxxx.
• Wireless carriers are not liable for delayed or undelivered messages.

4. Withdrawing consent

You may withdraw your consent at any time and in any reasonable way. For example, you can:

• Reply STOP to any text message;
• Ask our representative on a call to stop contacting you; or
• Email [email protected] or call 1-xxx-xxx-xxxx.

We will honor your request promptly and within the time the law requires. After you withdraw consent, we may still contact you where the law allows, for example to confirm your opt-out.

5. Your phone number

You confirm that the phone number you provide is yours, or that you are authorized to use it and to give this consent. If your number changes or is reassigned, please let us know so we do not contact the new holder of that number.

6. Call recording

Calls with our customer service team may be monitored or recorded for quality assurance and training. Where the law requires, we will tell you at the start of the call.

7. Privacy

We share your phone number only with the service professional matched to your project, and we do not sell it. See our Privacy Policy for details.

8. Contact us

House Fix Team
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Email: [email protected]
Phone: 1-xxx-xxx-xxxx